The ERR_CONNECTION_RESET error in Google Chrome indicates an inability to establish a stable connection with a website. This error can be caused by various factors, including network issues, incorrect browser settings, or problems with the website itself. To resolve this error on a Mac, follow these steps:
1. Check Network Connection
Ensure that your Mac is connected to a stable internet connection. Try connecting to a different Wi-Fi network or using a wired connection if possible.
2. Clear Browser Cache and Cookies
Clearing the cache and cookies can help resolve issues caused by outdated or corrupted data. To do this:
- Open Chrome.
- Click the three-dot menu in the top-right corner.
- Select “More tools” > “Clear browsing data.”
- Select a time range (e.g., “All time”).
- Check the boxes for “Cookies and other site data” and “Cached images and files.”
- Click “Clear data.”
3. Disable Extensions
Some browser extensions can interfere with Chrome’s functionality. To disable extensions:
- Open Chrome.
- Click the three-dot menu > “More tools” > “Extensions.”
- Toggle off the switches next to any extensions you want to disable.
4. Reset Chrome Settings
Resetting Chrome to its default settings can resolve various issues, including connection errors. To reset Chrome:
- Open Chrome.
- Click the three-dot menu > “Settings.”
- Scroll down and click “Advanced.”
- Click “Reset and clean up” > “Restore settings to their original defaults.”
- Click “Reset settings.”
5. Check Antivirus and Firewall Settings
Ensure that your antivirus or firewall software is not blocking Chrome’s connection to the internet. Add Chrome to the list of allowed applications in your security software.
6. Update macOS
Installing the latest macOS updates can resolve issues with system components that may affect Chrome’s functionality. Check for and install any available macOS updates.
7. Contact Website Owner
If the error persists for a specific website, it may be an issue with the website itself. Contact the website owner or administrator to report the issue.
Conclusion
By following these steps, you can troubleshoot and resolve the ERR_CONNECTION_RESET error in Google Chrome on your Mac. If the issue persists after trying these solutions, consider contacting your internet service provider for further assistance.
FAQ
What causes the ERR_CONNECTION_RESET error in Google Chrome on Mac?
The ERR_CONNECTION_RESET error can be caused by various factors, including network issues, incorrect browser settings, problems with the website itself, or interference from antivirus or firewall software.
How can I fix the ERR_CONNECTION_RESET error on my Mac?
To fix the ERR_CONNECTION_RESET error on a Mac, try the following steps:
– Check your network connection.
– Clear your browser cache and cookies.
– Disable browser extensions.
– Reset Chrome to its default settings.
– Check your antivirus and firewall settings.
– Update macOS.
– Contact the website owner if the error persists for a specific website.
What should I do if I’ve tried all the troubleshooting steps but the error persists?
If you’ve tried all the troubleshooting steps and the error persists, consider contacting your internet service provider for further assistance. They can help you determine if the issue is related to your internet connection or if there is a problem with your modem or router.
How can I prevent the ERR_CONNECTION_RESET error from happening again?
To prevent the ERR_CONNECTION_RESET error from happening again, keep your macOS software up to date, use a reliable internet connection, and avoid using browser extensions that may interfere with Chrome’s functionality. Additionally, ensure that your antivirus and firewall software is configured correctly and not blocking Chrome’s connection to the internet.