Unable to Install Printer: The Handle Is Invalid (Error 0x000003eb)

Error 0x000003eb arises when users attempt to install a printer driver on Windows 11 or 10 but encounter an issue. This error can occur due to various reasons, including outdated or conflicting drivers, corrupt packages, or issues with the Windows Installer service.

Causes

Outdated or Multiple Drivers: Installing multiple drivers for the same printer or using an outdated driver can cause conflicts during installation.
Corrupt Package: A damaged or incomplete printer driver package can lead to installation failures.
Windows Installer Service: If the Windows Installer service is not running or is not configured correctly, it can prevent driver installation.

Solutions

1. Uninstall Old Printer Drivers

Open Device Manager.
Expand the “Printers” category.
Right-click on the old printer driver and select “Uninstall device.”
Restart the computer.

2. Download the Printer Driver from the Official Website

Visit the manufacturer’s website for your printer model.
Download the latest official driver package.
Run the downloaded installer.

3. Run the Printer Troubleshooter

Go to Settings > System > Troubleshoot.
Select “Other troubleshooters.”
Run the “Printer” troubleshooter.

4. Ensure the Windows Installer Service Is Running

Press Windows Key + R and type “services.msc.”
Find the “Windows Installer” service.
If it is not running, click “Start.”
If it is already running, stop it and then start it again.

Additional Tips

Use a dedicated driver updater tool to ensure that all drivers are up-to-date.
Disable antivirus or firewall software temporarily during driver installation.
Try using a different USB port or cable for the printer connection.
If the issue persists, contact the printer manufacturer for support.

Conclusion

Error 0x000003eb can be resolved by uninstalling old printer drivers, downloading the official driver package, running the Printer Troubleshooter, and ensuring that the Windows Installer service is running. By following these steps, users can successfully install their printer drivers and resolve the “Unable to install printer. The handle is invalid” error.

FAQ

What causes error 0x000003eb?

This error can occur due to outdated or conflicting printer drivers, corrupt driver packages, or issues with the Windows Installer service.

How do I fix error 0x000003eb?

Uninstall old printer drivers.
Download the latest official driver package from the manufacturer’s website.
Run the Printer Troubleshooter.
Ensure that the Windows Installer service is running.

What if I have tried all the solutions but the error persists?

Contact the printer manufacturer for support. They may be able to provide additional troubleshooting steps or identify a specific issue with your printer model.

Can I use a third-party driver updater tool to fix this error?

Yes, using a dedicated driver updater tool can help ensure that all drivers, including printer drivers, are up-to-date. However, it is important to use a reputable tool and to create a system restore point before updating drivers.

What should I do if I am unable to uninstall the old printer driver?

If you are unable to uninstall the old printer driver through Device Manager, you can try using a third-party uninstaller tool. These tools can often remove stubborn drivers that cannot be uninstalled through normal methods.

How can I prevent error 0x000003eb from occurring in the future?

Keep your printer drivers up-to-date.
Only download driver packages from the official manufacturer’s website.
Avoid installing multiple drivers for the same printer.
Ensure that the Windows Installer service is running properly.