Overview
Event 2545, associated with Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin 2545, is an error that can manifest in Windows devices, potentially leading to erratic behavior and even abrupt shutdowns. This article delves into the causes and potential solutions for this issue.
Causes of Event 2545
The primary culprit behind Event 2545 is often attributed to issues with the MDM (Mobile Device Management) server. This can include missing sections or logs, hindering the proper functioning of the MDM server. Additionally, corrupted files and system data can also contribute to the occurrence of this error.
Resolving Event 2545
To effectively address Event 2545, several methods can be employed:
1. Windows Update Management:
a) Update Windows: Installing the latest Windows updates can often resolve issues related to Event 2545.
b) Uninstall Problematic Updates: If the issue arises after a recent Windows update, consider uninstalling that specific update.
2. MDM Failure Examination:
a) MDM Log Analysis: Scrutinize the MDM logs to identify any issues with the MDM server or managed devices.
b) MDM Diagnostic Information Retrieval: Utilize the provided steps to download and examine MDM diagnostic information logs.
3. SFC and DISM Scans:
a) System File Checker (SFC): Run the SFC utility to scan and repair corrupted Windows system files.
b) Deployment Image Servicing and Management (DISM): Execute DISM commands to check and restore the health of the Windows system image.
4. System Restore:
a) Restore Point Creation: Prior to encountering Event 2545, ensure that a system restore point has been created.
b) System Restore Execution: If a restore point exists, perform a system restore to revert the system to a stable state.
5. Windows Installation Repair:
a) Bootable Media Creation: Create bootable USB or DVD media using Windows ISO.
b) Startup Repair: Boot from the media and select “Repair your computer” to initiate startup repair.
Additional Information
1. MDM Diagnostic Logs:
MDM diagnostic logs consolidate Windows autopilot-related events, registries, and logs, enabling administrators to focus on the core issue during troubleshooting.
2. Device Deletion in Intune:
Deleting a device in Intune removes it from the company portal, uninstalls applications, and revokes access to work apps and data. However, device settings like camera disabling remain unchanged.
Conclusion
Event 2545, stemming from issues with the MDM server or corrupted system files, can be effectively resolved through a combination of Windows update management, MDM failure examination, SFC and DISM scans, system restore, and Windows installation repair. Understanding the causes and solutions for this error empowers users to maintain stable and functional Windows devices.
FAQ
What is Event 2545 and what causes it?
Event 2545 is an error associated with Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin 2545. It often occurs due to issues with the MDM (Mobile Device Management) server, such as missing sections or logs, or due to corrupted files and system data.
How can I resolve Event 2545?
To resolve Event 2545, you can try several methods:
- Manage Windows updates by installing the latest updates or uninstalling problematic updates.
- Examine MDM logs to identify issues with the MDM server or managed devices.
- Run SFC and DISM scans to check and repair corrupted Windows system files and system image.
- Perform a system restore to revert the system to a stable state using a previously created restore point.
- Repair Windows installation using bootable media and select “Repair your computer” to initiate startup repair.
What are MDM diagnostic logs and how can they help?
MDM diagnostic logs consolidate Windows autopilot-related events, registries, and logs into a single folder or file. These logs assist administrators in troubleshooting errors by allowing them to focus on the core issue.
What happens when I delete a device in Intune?
Deleting a device in Intune removes it from the company portal, uninstalls applications, and revokes access to work apps and data. However, device settings like camera disabling remain unchanged.