The “Black Ops 2 Unhandled Exception Caught” error is a common issue encountered by gamers playing Call of Duty: Black Ops 2 on Windows 11 or Windows 10. This error can be attributed to several factors, including improperly installed libraries, incompatibility with newer Windows versions, and corrupted game files.
Causes of the Error
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Improperly Installed Libraries
- Incomplete or incorrect installation of essential libraries, such as Visual C++ and DirectX, can lead to this error.
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Incompatibility with Newer Windows Versions
- Black Ops 2, being a legacy game, may experience compatibility issues with newer versions of Windows.
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Corrupted Game Files
- Damaged or missing game files can also trigger this error.
Solutions to the Error
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Install Visual C++ and DirectX
- Locate the redist folder within the game’s root directory and install both Visual C++ and DirectX from there.
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Run the Game in Compatibility Mode
- Right-click the game’s executable file, select Properties, navigate to the Compatibility tab, and choose an older version of Windows from the “Run this program in compatibility mode for” option.
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Delete and Verify Game Files
- Delete the t6mp.exe file for the affected game mode (single or multiplayer) and verify the integrity of the game files through Steam.
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Reinstall the Game
- If the above solutions fail, consider reinstalling the game to ensure a clean and complete installation.
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Update Graphics Card Drivers
- Make sure your graphics card drivers are up to date to eliminate potential driver-related issues.
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Disable Antivirus Software
- Temporarily disable antivirus software during gameplay to rule out potential interference.
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Contact Customer Support
- If the error persists despite trying all the solutions, reach out to the game’s customer support for further assistance.
Additional Troubleshooting Tips
- Ensure that your system meets the minimum requirements for running Black Ops 2.
- Close any unnecessary programs running in the background to free up system resources.
- Scan your system for malware and viruses to eliminate any potential conflicts.
- Try using a different user account on your Windows system to rule out user profile-related issues.
FAQ
What are the common causes of the “Black Ops 2 Unhandled Exception Caught” error?
The error can be attributed to improperly installed libraries (Visual C++ and DirectX), incompatibility with newer Windows versions, and corrupted game files.
How can I fix the error by reinstalling essential libraries?
Locate the redist folder within the game’s root directory and install both Visual C++ and DirectX from there.
What should I do if the error persists despite installing the necessary libraries?
Try running the game in compatibility mode for an older version of Windows. You can also delete the t6mp.exe file for the affected game mode and verify the integrity of the game files through Steam.
What other troubleshooting steps can I take to resolve the issue?
Ensure that your system meets the minimum requirements for running Black Ops 2, close unnecessary background programs, scan for malware and viruses, and try using a different user account on your Windows system.
Is it necessary to reinstall the game to fix the error?
Reinstalling the game can be considered as a last resort if all other solutions fail. A clean and complete installation may resolve the issue.
What should I do if the error still occurs after trying all the troubleshooting steps?
If the error persists despite all efforts, consider contacting the game’s customer support for further assistance. They may be able to provide additional troubleshooting guidance or identify any underlying issues.
Can outdated graphics card drivers contribute to the error?
Yes, outdated graphics card drivers can potentially lead to the “Black Ops 2 Unhandled Exception Caught” error. Make sure to update your graphics card drivers to the latest version to eliminate potential driver-related issues.